Privacy Policy

1. GENERAL ASPECTS

This privacy policy (the “Privacy Policy”) applies both to the website hosted under the domain name www.Writing-pens.com (the “Website”) owned by PUBLINSPIRA, S.L., a commercial company whose registered office is in A Coruña, Av. Buenos Aires 1-8ºB (15004), provided with C.I.F. B-70340245; and under any of the subdomains or web pages dependent on it.

In accordance with current legislation on the Protection of Personal Data, Writing-pens.com informs the user(s) (the "User") of the Website about the Privacy Policy that will apply in the treatment of the personal data that the User provides when registering on the Website by completing the registration form enabled for this purpose therein, (the “Registration Form”) as well as during the purchase process of any product on the Web.

In order to navigate the Website it is not necessary for Users to reveal their personal data. However, in certain cases the "Website" may require certain data, in order to offer you the desired services.

The completion of the Registration Form by Users, as well as the data provided during the purchase process or through any type of interaction with the "Website", necessarily implies, and without reservations, the knowledge and acceptance of this Privacy Policy as well as the Conditions of Use, for which Users must validate the box enabled for this purpose in the Registration Form or in the purchase process. Therefore, the User is recommended to read these legal texts carefully beforehand.

2. PROCESSING OF PERSONAL DATA

2.1. Collection of personal data

Every time the User creates an account on the Website, makes a purchase through our Website or by email, by telephone or otherwise interacts with us, we will collect personal data in order to be able to manage the provision of services required.

By completing the Registration Form, Users must provide the following information, which must be accurate and truthful: name, surname, email and password.

Likewise, during the purchase process, additional economic and shipping data may be requested, such as the billing address, the CIF and the shipping address of the products.

Likewise, the "Website" may also collect: information on the use by the User of the Website since when browsing, data may be obtained about their IP address, the type of browser, access time and the addresses of the websites from which the User has accessed, as well as the browsing data. Collecting such information allows the "Website" to adapt the content, offer and navigation of each User to improve our services and their experience on the Website, identify possible fraudulent uses, as well as compile statistics on the use and effectiveness of our Website.

The User, by providing the "Website" with their personal data, will expressly consent through the mechanism enabled for this purpose, that Writing-pens.com may process such data in the terms established in this Privacy Policy, which will constitute the legal basis. for your treatment.

In the event that, during the purchase process, the User purchases products for a third party whose data is required for the correct provision of the service, the User declares and guarantees that he has informed the third parties whose data he provides of the content of this Policy. of Privacy and having obtained from said third parties the mandatory consents for their communication and treatment by the "Website".

The User must notify Writing-pens.com of any change that occurs in the data provided, responding in any case to the veracity and accuracy of the data provided at all times.

The data that the User voluntarily provides during the use of our services will be included in a file owned by Writing-pens.com for its treatment with the purposes indicated in this Privacy Policy. In accordance with the current legislation on the protection of personal data and in particular, as established in Regulation (EU) 2016/679 of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and which repeals Directive 95/46/CE (“RGPD”), Writing-pens.com will keep the corresponding record of personal data processing activities.

The "Website" has adopted the necessary technical and organizational measures to maintain the required level of security, depending on the nature of the personal data processed and the circumstances of the treatment, in order to avoid, as far as possible, and always according to the state of the art, its alteration, loss, treatment or unauthorized access.

2.2. Purposes of the treatment

Writing-pens.com may process the personal data of Users for the following purposes:

• User Registration: Data provided by Users will be used to provide the services provided through the Website.

• Hiring of Products and Services. Purchase of Products: Manage the purchase and sale of products and services offered through the Website, by email or by telephone, as well as for the management of the contractual relationship between Writing-pens.com and Users.

• Access to the private area "Your account": Manage the registration and subsequent data that Users could generate through said area in order to carry out the general administration of their account, maintenance, control and management of the requests that the User register through "Your account", as well as the management of your relationship with the "Website".

• Advertising of its own Products and Services: the “Website” may send its Users commercial communications regarding advertising related to the products and services offered under the terms established in section 3 of the Privacy Policy.

• Advertising of possible contests or raffles: the "Website" may send its Users commercial communications regarding advertising related to possible contests or raffles organized by the "Website".

2.3. Data Retention

Writing-pens.com informs its Users that their personal data will be kept for the time strictly necessary for the purposes of the treatment for whose use they have been provided, provided that the User has not revoked their consent and, in any case, following as criteria the principle of data minimization contemplated in the applicable regulations.

Specifically, the personal data provided by Users will be kept for a period determined on the basis of the following criteria: (i) legal obligation of conservation; (ii) duration of the contractual relationship and attention to any responsibilities derived from said relationship; (iii) request for deletion by the interested party in the cases in which it proceeds.

Consequently, when its use is not necessary, personal data will be blocked, remaining only available to the competent authorities during the time and for the legal purposes established in the applicable regulations. After this period, they will be deleted.

2.4. User rights

The User may exercise their rights of access, rectification, deletion and opposition, as well as the limitation and portability of their data in compliance with the provisions of current data protection regulations. Taking into account that the exercise of the same is very personal, it will be necessary for the affected party to prove their identity. The exercise of these rights must be carried out through written communication signed by the owner of the data, indicating their address, attaching a copy of their National Identity Document or other supporting document, by contacting Writing-pens.com, by email info@writing-pens .com, or by sending written communication to the following postal address: Av. de Buenos Aires 1-8ºB C.P. 15004, A Coruña.

Likewise, the User may oppose the sending of commercial communications from Writing-pens.com and withdraw their consent without affecting the legality of the processing of their personal data for other purposes.

For the proper management of the treatment of the personal data of its Users, Writing-pens.com has designated a Data Protection Officer who can be contacted to resolve any question they may have, being able to contact via email info@writing-pens.com.

Writing-pens.com informs its Users of the possibility they have to file a claim with the Spanish Agency for Data Protection in case they understand that the correct assistance has not been obtained in the exercise of the rights mentioned in this section.

2.5. Data shared with third parties.

Users' personal data may be accessed by: (i) employees authorized by Writing-pens.com, (ii) third parties or collaborators who provide services to Writing-pens.com. In this case, said access to data on behalf of third parties is regulated in the corresponding data access contract, the service providers being covered by the same data protection law.

3. SENDING OF COMMUNICATIONS

The "Website" informs its Users that whenever they make a purchase, they will be sent a transactional email confirming the purchase of the products or services and providing the corresponding invoice. You will also be sent informative email regarding the shipment of merchandise, refund of orders, cancellation of orders, orders awaiting payment by transfer or paypal and other possible normal operations or incidents related to orders, registration, modification or cancellation of registration.

On the other hand, the "Website" may send commercial communications related to the products or services it offers or any of its collaborators to Users provided that they have expressly and specifically consented to it by validating the box enabled for that purpose or through any manifestation of express consent.

The User may renounce at any time to receive any type of commercial communication by sending an email to info@writing-pens.com stating said intention to resign. Likewise, this possibility will be offered to the User in each commercial communication that he receives via e-mail.

4. COOKIES

As described in our Cookies Policy, we use cookies and similar technologies (for example, web beacons, pixels, ad tags and device identifiers) to recognize the User and/or their device(s) across the different services and devices. We also allow third parties to use cookies in the manner described in our Cookie Policy. You can control cookies through your browser settings and other tools. The User may also block its activation from the start of browsing the Website so that the "Website" does not use cookies or similar behavioral tracking technologies. cookies policy

5. MINORS

The services offered through the Website are only available to adults. Therefore, those who do not comply with this condition must refrain from providing personal information on the Website to be included in the Writing-pens.com databases. However, with the prior consent of their parents or guardians, they may proceed to include their personal data in the forms on the Website.

6. MODIFICATIONS TO THE PRIVACY POLICY

Writing-pens.com reserves the right to modify this Privacy Policy in accordance with the applicable legislation at all times, which it will duly inform on the Website, for which reason it recommends the User to review them periodically to be informed of how the "Website" protects your information.